Public Liability Lawyers Cairns

Cairns-owned and Operated Public Liability Compensation & Public Space Claim services

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No-Win No-Fee. No Hidden Costs

If you had an accident in a public place, you will likely have the right to claim compensation for your injury. Public areas include shopping centres, pools, cafés, restaurants, or even someone’s house.

To be entitled to compensation, you must prove that the owner or person in charge of the public place (Respondent) caused or contributed to your injury. In most cases, the Respondent will have public liability insurance. If your claim is successful, the insurance company is responsible for compensating you for your injury.

Determining if you can claim compensation for personal injury in a public place is a complicated process. We strongly recommend that you speak to an experienced compensation lawyer for an assessment before proceeding.

Cairns Compensation Lawyers offer a free assessment over the phone, in person at their office, or your home. During your free consultation, we will advise you of the steps you need to take for your public liability compensation claim.

Public Liability Law Process

In Queensland, everyone involved in a personal injury claim must meet and try to agree on a settlement. If the parties agree at the compulsory conference, they usually receive payment within 30 days. The compulsory conference aims to settle your compensation claim without going to court.

If you are unable to reach a settlement at the compulsory conference, mediation or a determination by a judge can take up to 6 months or more.

All claims are different and for this reason, it is important to receive expert advice. Our personal injury lawyers will advise you of the steps you’ll need to take, depending on your situation.

Contact our compensation lawyers for more info or check out our FAQ section below.
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Public Liability Lawyers – Local Support for Injury Claims

If you’ve been injured in a public place due to someone else’s negligence, you may be entitled to make a public liability claim. Our Cairns public liability lawyers aim to provide clear advice and support, helping you understand your options and the process involved.

We’re a local team with experience in assisting North Queensland residents. When you work with our lawyers in Cairns, you’ll know exactly who handles your matter. We aim to make complex legal processes easier to understand during what can be a challenging time.

What is a Public Liability Claim?

Public liability claims in Cairnscover injuries caused when someone fails to take reasonable care in public (or private but open to the public) places. Common examples include shopping centres, supermarkets, cafés, parks, pools, playgrounds, and rental properties.

With a well‑preparedpublic liability claim lawyer, you may be able to recover damages for:

  • Medical and treatment expenses.
  • Lost income during recovery.
  • Reduced ability to earn in the future.
  • Ongoing care and support costs.
  • Pain and suffering (where permitted under Queensland law).

Because strict deadlines and pre‑court requirements apply under the Personal Injuries Proceedings Act 2002 (Qld), seeking early advice from a public liability claim lawyer in Cairns can be helpful.

How Our Public Liability Claim Lawyers in Cairns Can Assist

Our team of skilled compensation lawyers in Cairns offers tailored, step‑by‑step help with:

  • Preparing and lodging public liability claims.
  • Gathering evidence like medical records, financial records, photographs, and witness details.
  • Requesting CCTV footage or accident reports to strengthen your case.
  • Coordinating independent medical and expert reports.
  • Negotiating with insurers to resolve claims fairly wherever possible.
  • Representing you at compulsory conferences, mediation, or court if needed.

We combine practical, client-focused service with legal advocacy. Our public liability claim lawyers in Cairns aim to resolve matters fairly while preparing for mediation or court if required. 

A Team of Expert Compensation Lawyers at Your Side

As well as being public liability claim lawyers in Cairns, our team includes expert lawyers across all areas of compensation law. 

We can help with accident compensation, assist with advice from experienced car accident lawyers, and if you’ve been injured at work, provide support through skilled workers’ compensation lawyers to make sure every possible path to compensation is explored.

Practical Tips Before Making a Public Liability Claim

If you are considering making a public liability claim in Cairns, there are a few things you can do to help prepare your case: 

  • Preserving physical evidence such as clothing or footwear.
  • Take photos of the location and your injuries as soon as possible.
  • Collecting the names and contact details of any witnesses.
  • Seeking medical attention promptly, as early treatment and medical records help both recovery and documentation.

If you’re unsure about your situation, contact one of our public liability claim lawyers in Cairns for a free initial consultation. 

We will explain your options plainly and guide you through the next steps.

Why Work with Our Public Liability Lawyers in Cairns

As public liability lawyers in Cairns with over 40 years in the local area, we bring deep local knowledge of Queensland’s legal system and insurers. We know the challenges Cairns residents face when making public liability claims and tailor our advice accordingly. From your first contact to final resolution, you’ll work directly with an experienced public liability claim lawyer in Cairns who will guide you with clear, honest communication.

We offer a no-win, no-fee arrangement in most cases (conditions apply), so you can focus on recovery without worrying about upfront fees. Every claim is treated personally, with strategies developed to meet your unique needs and an aim to achieve fair outcomes.

Take the Next Step Today 

If you’ve been injured in a public place, our experienced public liability lawyers in Cairns are ready to guide you through every step. 

Whatever your situation, our no-win, no-fee approach means there’s no financial risk in getting the advice you need (conditions apply).

Reach out today to arrange a free consultation with our public liability claim lawyers in Cairns to find out how we can help with your claim.
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No hidden costs

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Frequently Asked Questions

How much compensation will I be entitled to?

Every compensation claim is different, but the process for calculating compensation for a person injured in a public place remains the same.

The approach calls for a consideration of the following categories for which compensation is payable:

  1. Pain and suffering
  2. The injured person’s loss of wages and super that has arisen because of their injuries;
  3. Any potential loss of wages and or super in the future;
  4. The costs of medical treatment (both past and future) that are required to treat the injury;
  5. Care and assistance provided by family members and friends (only in limited cases)
  6. Legal costs associated with bringing the claim (in most cases)

How do I claim my compensation?

To claim compensation for a public place injury, you must lodge a Notice of Claim with the owner. In most cases, this also includes their public liability insurer.

The Notice of Claim must be in the approved form. Accurately filling out the Notice of Claim and injury claim details is essential. This includes providing information about negligence right from the start.

Failure to complete a Notice of Claim correctly and/or provide adequate detail and technical information can negatively impact your compensation claim.

The Respondent (generally their public liability insurer’s Lawyer) must provide you with a response within six months of receipt of the correctly completed Notice of Claim advising:

  • Whether they accept liability for your injury
  • Whether they deny liability for your injury
  • Whether they accept partial liability for your injury.

Once you hear back from the public liability insurer, you may have to undergo an independent medical exam. One of our panel doctors will conduct the examination to obtain a medico-legal report. This details the nature, extent, and the impact your injuries have on your day-to-day work and home life.

This report is then provided to the Respondent’s insurer and/or their Lawyer through a process known as disclosure. The report is sent along with all other information relevant to your claim. This includes financial information, personal information, statements from family, friends, colleagues, and loved ones, and any other relevant details.

After both sides share information and get medical reports, the compensation claim moves to a compulsory conference.

During the compulsory conference, you or your legal representatives will present your case to the other party’s representatives. The compulsory conference aims to settle your compensation claim without going to court. If you reach an agreement for your claim, you sign a Deed of Settlement and usually receive compensation within 30 days.

In circumstances where it is not possible to negotiate a settlement of your claim at the compulsory conference, formal legal proceedings are commenced. Your public liability case then progresses to a mediation.

A mediation is another meeting like a compulsory conference. However, in mediation, both parties engage a senior Barrister (often a Queen’s Counsel). The Barrister acts as an independent mediator who seeks to broker a settlement agreement between the parties.

In the very unlikely event that a claim is not settled at mediation, it will proceed to be determined by a Judge in the appropriate court. The judge will determine:

  • Whether compensation is payable; and
  • How much compensation is payable.

Are there time limits on making a claim?

Under Queensland Law, strict time limits are associated with claiming compensation for public place injury. To complicate matters, there are different timeframes for sending the Notice of a Claim and beginning formal legal proceedings.

A Notice of Claim must be delivered to the public place owner within 1 month of consulting a public accident lawyer for a compensation claim. In most cases, legal proceedings must start within 3 years of the accident that resulted in an injury. Failure to meet these time frames will, in almost every case, result in you permanently losing the right to seek compensation.

How long does it take to make a claim?

Public liability claims typically require all parties involved to attend a compulsory conference. This meeting usually occurs within 9 to 18 months after hiring a lawyer. It may take longer to reach this stage, especially when many people are involved, or serious injuries have occurred. Payment is usually received within 30 days if a settlement is agreed upon at the compulsory conference.

If you are unable to reach a settlement at the compulsory conference, mediation or a determination by a judge can take up to 6 months or more.

Who pays my compensation?

In almost every case, the Respondent will have a public liability insurer. If you have suffered an injury at a public space that is owned or controlled by the Respondent, their insurer will indemnify them for any compensation that is payable.

How much does it cost to make a claim?

The cost of claiming for public space compensation varies. This depends upon how much work needs to be done with respect to your claim. Another variable is how long it takes to prepare your claim to be presented to the Respondent’s representatives.

All our work for public place injury compensation is undertaken on a no-win no-fee basis. This means that you don’t pay anything for your representation unless we succeed in obtaining compensation. You only pay for costs like medical reports and payments to others if your claim is successful.

We can generally provide you with an estimate of the costs that will be payable on a stage-by-stage basis. We will provide this information after receiving a formal response from the Respondent’s representatives. We need to know if they agree to accept responsibility.

We give clients precise cost estimates before any settlement event, like a compulsory conference or mediation. This helps them know their expenses accurately.

What is a Public Place?

Public places include (but are not limited to):

  • shopping centres
  • hotels
  • ferries
  • entertainment venues such as theme parks or zoos
  • beaches
  • public pools
  • someone’s house other than your own
  • buildings
  • parks
  • government buildings
  • national parks; and
  • anyone else’s property.

Can I make a claim if I was partly at fault?

Yes. Under Queensland law, you may still be entitled to compensation even if you contributed to the incident. The compensation amount may be reduced in proportion to your share of responsibility. A public liability claim lawyer in Cairns will assess how contributory negligence may affect your outcome.

How important are CCTV and photographs in public liability claims in Cairns?

They are often very important. CCTV footage, photographs, and incident reports provide reliable evidence of what happened. Our team regularly assists with obtaining and preserving this type of evidence.

Will making a public liability claim affect my relationship with the business where I was injured?

Most public liability claims in Cairns are handled through insurance rather than pursued directly against a business. Our lawyers manage all communications professionally to reduce disruption and protect your rights.

What happens if the insurer denies liability?

If the Respondent’s insurer denies liability, your public liability claim lawyer in Cairns may request disclosure, obtain independent assessments, and proceed with compulsory conference procedures to test the insurer’s position.

Does a public liability claim include future care and lost earnings?

Yes. A well-prepared claim considers both immediate losses, such as medical bills and time off work, and possible future needs, like ongoing medical treatment, support services, or reduced earning capacity.

How are public liability claims different from WorkCover claims?

Cairns’ public liability claims relate to negligence in public or private spaces. WorkCover, by contrast, relates to workplace injuries. In some cases, both may apply. Our team works alongside our WorkCover lawyers to ensure all relevant avenues are explored.

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