What to Do After an Accident According to Lawyers
A car accident is a sudden and traumatic event that can leave anyone shaken, confused, and unsure of what to do next. In the moments following a crash, your actions are critical, not only for your health and safety, but also for supporting any future compensation claims you may need to make.
As experienced car accident lawyers in Far North Queensland, we believe that taking the right steps early on can help strengthen a case.
This guide provides our essential tips on what to do immediately after a collision to protect yourself, both medically and legally.
Step 1: Ensure Safety First (Stop and Check for Injuries)
Your first priority after an accident is keeping everyone safe. Stop your vehicle as soon as you can, even if the accident seems minor. Turn on your hazard lights to warn other drivers. Check yourself and your passengers for any injuries. If it’s safe, have a quick look to see if those in the other vehicle(s) are okay. Remember, don’t admit fault or take responsibility at the scene since all the details might not be clear yet.
Try to stay calm and take a few deep breaths. Accidents can be very stressful, but keeping a cool head will help you think clearly and follow the right steps. Staying calm also makes it easier to remember important details later when you’re reporting the accident or dealing with insurance.
Step 2: Call Emergency Services (000)
Determine if anyone is hurt. If any person is injured or trapped, immediately call Triple Zero (000) for an ambulance. In Queensland, this number will connect you to police, fire, or medical services as needed.
Even for what appear to be minor injuries, it’s wise to get medical professionals involved. Some injuries (like whiplash or internal pain) might not be obvious right away. Never move an injured person unless they are in immediate danger (such as a fire), as improper movement can worsen injuries; wait for paramedics to handle serious cases.
Step 3: Exchange Details & Gather Evidence
If it is safe and you are able, exchange the following information with the other driver(s):
- Full name, address, and contact number
- Driver’s licence number
- Vehicle registration, make, and model
- Insurance company name and policy number (if known)
This is also the perfect time to gather your own evidence:
- Take Photos and Videos: Use your phone to comprehensively document the scene. Capture the damage to all vehicles, the positions of the cars, license plates, skid marks on the road, traffic signs, and the overall road conditions and weather.
- Identify Witnesses: If there are any bystanders or other motorists who saw what happened, politely ask for their names and contact details. Their independent accounts can be crucial later.
- Note the Details: Jot down the exact location, time, and date of the accident while it’s fresh in your mind.
Step 4: Seek Immediate Medical Attention
Even if you feel “okay,” it is essential to see a doctor as soon as possible, ideally the same day. Some injuries, like whiplash, concussions, or soft tissue damage, may not present symptoms until hours or even days later.
A medical professional can identify these hidden injuries. This also helps create a vital medical record that directly links your injuries to the accident, which is necessary evidence for any future claim.
Step 5: Notify Your Insurer, But Be Cautious
You have a contractual obligation to report the accident to your comprehensive insurer promptly. However, when speaking with any insurance company (yours or the other party’s), be factual and stick to the basic details of the event.
Try not to speculate on fault, downplay your injuries, or give a recorded statement without first consulting a lawyer. Insurers may use early statements to minimise your claim later.
Step 6: Reporting the Accident to the Police
Once everyone is safe, consider your reporting obligations. In Queensland, not every minor crash needs a police report at the scene, but some must be reported within 24 hours.
If the accident involved serious injury or death, call 000 immediately. If police did not attend, you are required to report the crash as soon as possible, as you will need an incident number for any injury claim.
Accidents where vehicles require towing must also be reported, even if no one is hurt, since damage is usually significant. You can lodge these online through the Queensland Police website or by calling Policelink.
If there is major property damage or the other driver refuses to provide details, report the incident promptly. For minor accidents with no injuries and light damage, you may simply exchange details. Still, many drivers choose to file an online report to obtain a reference number for insurance.
Step 7: Consult a Compensation Lawyer Before Lodging a CTP Claim
Before lodging a compulsory third-party (CTP) insurance claim, many choose to speak with experienced accident compensation lawyers. The CTP process is governed by strict deadlines and complex rules under the Motor Accident Insurance Act 1994 (Qld).
A lawyer can:
- Advise on the Strength of Your Claim: Provide an honest assessment of your case and what your options are moving forward.
- Handle the Complex Paperwork: Ensure your Notice of Accident Claim form is completed accurately and lodged within the 9-month time limit to preserve your rights.
- Deal with Insurers: Act as your advocate in all communications, protecting you from tactics used to reduce your settlement.
- Help You Claim What’s Fair: We work to include all appropriate compensation in your claim for medical expenses, lost wages, rehabilitation, and pain and suffering.
In Case of Injuries: Next Steps for Injured Drivers and Passengers
If you were injured and another driver was at fault, you may be able to lodge a CTP claim against their insurer. This claim can cover:
- Hospital and medical costs.
- Rehabilitation and ongoing treatment.
- Income lost due to time off work.
- Pain and suffering, depending on the severity of your injuries.
Public transport passengers, pedestrians, and cyclists injured in car accidents may also be entitled to claim. An initial consultation with accident compensation lawyers can help you understand eligibility and timelines.
Why Your Choice of Lawyer in Cairns Matters
Choosing the right legal representation for you can make a difference. Experienced local lawyers in Cairns have knowledge of the specific road conditions, common accident hotspots, and the practices of the Queensland court system.
Compensation lawyers in Cairnswho are experienced in motor vehicle accidents aim to navigate the CTP system efficiently – helping manage the complexities while you focus on recovery.
Need Legal Help? Contact Cairns Compensation Lawyers
If you have questions after an accident or need assistance with an insurance or compensation claim, feel free to reach out to Cairns Compensation Lawyers – we’re your local experts in compensation accident claims.
Our team of dedicated lawyers has decades of experience, and as professional compensation lawyers, we can guide you through the process, handle the paperwork, and advocate for your rights, allowing you to focus on recovery.
Call us today on (07) 4052 0770 for a free consultation. We offer a friendly, no-obligation chat to discuss your situation and a no-win, no-fee arrangement (conditions apply).
Don’t hesitate to get the support you may need after a car accident. We’re here to assist Cairns drivers like you get back on the road and work towards the fairest outcome possible.
Disclaimer: This blog is intended for informational purposes only and does not constitute legal advice. For guidance tailored to your specific circumstances, please consult a qualified legal representative.

 
					